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Wednesday, July 23, 2008

Saying No to the Blame Game


Workers in government offices are notoriously sour-pussed and plain old nasty. In other words, they can make easy scapegoats for our unwillingness to accept responsibility. At least, that was the case for me today.

I headed down to the Department of Motor Vehicles this morning knowing that I should probably bring my social security card. But, the truth was I was too lazy to turn back. When I was turned away for not carrying the proper documentation, I was annoyed with myself. I knew better. When I was turned away a second time for not having brought along my passport, I was indignant. I uselessly argued with the desk attendant about what should be considered proper documentation only to be given a "Those are the rules now get out of my face look." Angry and frustrated at the ineptitude of government employees to disseminate correct information, I, um, made a statement by throwing the clipboard on the table. I was pissed and I wanted the world to know it!

But as I walked home for the second time, I realized that I wasn't taking responsibility for what had just transpired. It was my responsibility to leave the house with all government-issued documents in my name, and it was my responsibility to properly inquire as to what I would need when I was turned away. Why oh why was I nasty to this woman who was just doing her job? Because, frankly, it was easier to blame someone else than to accept responsibility for my own laziness.

Yup, I had behaved like a jackass and now I felt like one.

When I made my third and final trip to the DMV, I stood before the same employee and humbly said, "I'm sorry for giving you attitude before. It was my responsibility to have the required documents. It was hot, and I was tired, and I'm sorry." It was incredible to see her face soften and say, "It's okay. I have to deal with that all day long." At that moment, our defenses came down and we connected. I realized in that very moment how we often inflict suffering or just annoyances on other people because of our inability to own up to our issues. I just said, "Well, again, I'm sorry."

With a genuine smile she gave me a ticket number and regretfully told me that I needed to fill out the same form again in black (versus blue ink). I smiled, thanked her and walked to my seat.

I almost had a bad day and I almost blamed someone else for it, when really, I was the one who created the situation. The lesson for me was deep. "You create your own reality" so the saying goes. How true that is.

I invite you to reflect on how you may sometimes blame others for your bad days, for your failures, and even your successes. I hope you will discover that in almost all cases, you really are in the driver's seat.

Bring it!

Barbie, PhD

2 comments:

Elizabeth said...

Great story! and lets say the EXACT same thing happened to me!

My dad told me I didn't need anything but my old licence from GA to get a new licence in AL. Well I figured I needed SOMETHING like a birth certificate or something, but I went anyways without it. And of course I couldn't get it... So I asked the lady what I needed and she said, Birth Certificate, old Licence, and that was it.

So when I went back a few weeks later with my mom to get both of ours done, they asked for my SS Card. And of course I don't carry that with me (I have a passport as well and didn't have that with me either, as they are both back at my college apartment) So I got mad and said well forget it I don't need to change my licence yet. The lady there told me to walk the like 500 feet across the parking lot to the SS office and get just a piece of paper printed that verified my SS number. (seemed like a dumb thing b/c ths SS office only asked to see my licence and then gave me the paper)
but anyways it made the DMV happy and I regretfully walked back into the DMV office after sternly saying outload that I didn't want to walk over there and it was pointless and I don't need my licence. But... when I came back I started talking with the lady and everything was cool. She had a lot more to say the second time I was in there, haha.
But in the end I was glad I was "forced" by my "wise mom" to go get the stupid paper I needed for my SS information and not have to try and go back again later.

got to love the DMV!

Anonymous said...

taking responsibility for our desicions is powerfull... I just quit my job.. A new job... the conditions were not the best. My boss apologized for the conditions, which was nice, but I told her that the decision was mine to accept the job.. During the interview I saw the office I got myself until the situation.. I’m responsible…..wow... is liberating
nazly....